Shipping Policy

Orders are reviewed for payment, stock availability, address accuracy, and serviceability before dispatch. Public holidays, high-volume periods, or verification requests may add processing time. We will contact you if an order cannot be fulfilled as submitted.

Delivery dates are estimates, not guarantees. Weather, carrier capacity, remote-area service, regulatory checks, and events outside our reasonable control can cause delays.

When a carrier tracking number is available, it appears on our Track Order page or in a shipment notification. Carrier scans can take time to appear after dispatch.

Please provide a complete address, correct PIN code, and reachable phone number. Contact us promptly if you notice an error. We cannot guarantee changes after dispatch. Failed delivery, refusal, or an incorrect address may result in return-to-origin charges or a new shipping charge before re-dispatch.

Inspect the parcel on delivery and record an unedited unboxing video showing the sealed package, shipping label, and contents. Report visible damage, a wrong item, or a missing item within 7 days at wavenutrition@gmail.com, including the order number and supporting photos or video.