Privacy Policy

We collect information you provide, including your name, email address, phone number, billing and delivery addresses, account details, order history, and messages sent to customer support.

We also receive basic device, browser, IP address, cookie, and usage information needed to operate, secure, and improve the store.

We use personal information to process and deliver orders, confirm payments, provide support, prevent fraud and abuse, maintain accounts, comply with law, and improve our products and services. We do not sell personal information.

Our storefront uses WooCommerce as the order system, Razorpay to process online payments, Delhivery and other logistics providers for fulfilment, and hosting, email, analytics, and security providers where necessary. These providers receive only the information needed to perform their services and handle it under their own policies.

Essential cookies keep the cart, checkout, account, and security features working. Where optional analytics or marketing tools are enabled, we will use them according to the consent choices presented on the site.

We retain order and transaction records for the period needed for fulfilment, accounting, tax, fraud prevention, support, and legal obligations. Other information is removed or anonymised when it is no longer required. We use reasonable technical and organisational safeguards, but no internet service can guarantee absolute security.

You may ask to access, correct, or delete eligible personal information, or object to optional communications, by emailing wavenutrition@gmail.com. Some records must be retained where the law or a legitimate business need requires it.